MetLife Securities Broker Suspended by FINRA for Impersonating Customer for Wire Transfer

Jose Perez, a representative formerly employed with MetLife Securities, Inc. (MetLife), submitted a Letter of Acceptance, Waiver, and Consent in which he consented to, but did not admit to or deny, the Financial Industry Regulatory Authority’s (FINRA) findings that he directed his assistant to impersonate his customer, while he impersonated the customer’s brother, in order to effect a transfer of funds.

FINRA’s findings state that while employed by MetLife Securities, Jose J. Perez, of Orland Park, Illinois, was advised that his customer was retiring and asked that he transfer pension funds held by a third-party company to her MetLife account.  In an attempt to accommodate the customer’s request, Mr. Perez and his assistant telephoned the third-party company and, instead of using their real names, Mr. Perez allegedly impersonated the customer’s brother and his assistant allegedly impersonated the customer.  According to FINRA, Mr. Perez and his assistant directed the third-party company to transfer funds to the MetLife account, but failed to realize that the customer held two retirement accounts with the company.  Consequently, the funds transferred were funds from the customer’s 401(k) account rather than the pension account.

FINRA Rule 2010 requires registered representatives to “observe high standards of commercial honor.” Mr. Perez was fined $5,000 for violating FINRA Rule 2010 and suspended from association with any FINRA member in any capacity for thirty days. The suspension was in effect from June 5, 2017 through July 4, 2017.

Stockbrokers, registered representatives, and other financial professionals have been known to engage in many types of fraudulent and prohibited behavior which are in violation of industry rules and procedures.  In order to protect investors from stockbroker misconduct, FINRA rules require broker-dealers to establish and implement a supervisory system in order to safeguard customer assets.  If broker-dealers and their supervisors fail to establish and implement these protective measures, they may be liable to account holders for investment losses.  As a result, account holders who have suffered losses stemming from a registered representative’s misconduct can file a claim to recover damages against broker-dealers, like MetLife Securities, which have a duty to supervise its employees in order to prevent the above-described misconduct.

Have you suffered losses in your MetLife Securities account due to your stockbroker’s misconduct?  If so, call Robert Pearce at the Law Offices of Robert Wayne Pearce, P.A. for a free consultation.  Mr. Pearce is accepting clients with valid claims against MetLife Securities stockbrokers who may have engaged in misconduct and caused investors losses.

The most important of investors’ rights is the right to be informed!  This Investors’ Rights blog post is by the Law Offices of Robert Wayne Pearce, P.A., located in Boca Raton, Florida.  For over 40 years, Attorney Pearce has tried, arbitrated, and mediated hundreds of disputes involving complex securities, commodities and investment law issues.  The securities fraud lawyers at our law firm are devoted to protecting investors’ rights throughout the United States and internationally!  Please visit our website,, post a comment, call (800) 732-2889, or email Mr. Pearce at for answers to any of your questions about this blog post and/or any related matter.