Our firm is investigating Edward Jones financial advisor and investment adviser representative Andrew Prescott Trowbridge (CRD# 6657003) of Dover, New Hampshire for potential investment-related misconduct.
Financial Advisor’s Career History
According to BrokerCheck, Andrew Prescott Trowbridge has been registered with EDWARD JONES (CRD# 250) since July 9, 2016, and has reported working as a Financial Advisor with the firm from May 2016 to the present. His listed branch office is 60 Pointe Place, Suite 35, Dover, New Hampshire 03820. BrokerCheck also reflects that he previously worked at Chalmers Insurance Group from November 2014 to May 2016 in a non-investment-related commercial insurance sales role. No prior broker-dealer registrations are reported before his Edward Jones registration.
Andrew Prescott Trowbridge Fraud Allegations and Investor Complaints Explained
Customer Dispute Alleging Failure to Follow Instructions (November–December 2025)
BrokerCheck reflects one customer dispute reported by the broker and categorized as a “Customer Dispute – Closed-No Action / Withdrawn / Dismissed / Denied.” The disclosure states:
- Allegations: The client alleged the financial advisor failed to follow instructions and liquidated assets instead of transferring in-kind as requested.
- Product Type: Other – Managed/Wrap Accounts
- Alleged Damages: $0.00 (no damage amount alleged)
- Date Complaint Received: 11/24/2025
- Employing Firm at Time of Alleged Activity: EDWARD D. JONES & CO., L.P.
- Disposition/Status: Denied
- Status Date: 12/08/2025
- Settlement Amount / Individual Contribution: Not reported
Disclosure Summary (Bullet-Point Context)
- Customer Dispute (1): Closed without action; Denied (Status Date: 12/08/2025) — allegations of failing to follow instructions and liquidating assets rather than processing an in-kind transfer request (Complaint Received: 11/24/2025).
To obtain a copy of Andrew Prescott Trowbridge’s FINRA BrokerCheck report, visit this link.
Robert Wayne Pearce Is Committed to Recovering Your Investment Losses
FINRA Rule 2010 (Standards of Commercial Honor and Principles of Trade) is a broad ethical rule that can be implicated when an advisor is accused of conduct inconsistent with a client’s expressed instructions. In practice, complaints alleging an advisor liquidated assets contrary to an in-kind transfer request may be evaluated through the Rule 2010 lens because the alleged conduct raises fairness and professional-standards issues central to sales-practice disputes.
FINRA Rule 4511 (Books and Records) is relevant in disputes where the core issue is what the client instructed versus what the advisor executed. When a complaint centers on whether instructions were properly followed, the quality and completeness of the firm’s records—notes, transfer paperwork, correspondence, and transaction records—can be critical to establishing what occurred and whether processes were handled appropriately.
FINRA Rule 3110 (Supervision) can apply where a customer alleges an advisor processed transactions inconsistent with the customer’s directions. Firms must maintain supervisory systems and written supervisory procedures designed to detect and prevent irregularities, including reviewing activity and ensuring operational steps (such as transfers and liquidations) are handled in a compliant manner and appropriately documented.
For over 45 years, Robert Wayne Pearce has helped investors recover losses caused by broker fraud, negligence, and unsuitable recommendations. His firm, The Law Offices of Robert Wayne Pearce, P.A., represents clients nationwide on a no-recovery, no-fee basis. Call (800) 732-2889 or email pearce@rwpearce.com for a free case review with an experienced securities attorney.